singpass counter​ 12 25

singpass counter​ 12 25

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Singpass service counter is a physical service point where people can get help for Singpass registration, account recovery, or troubleshooting.

They’re ideal for anyone who needs help with Singpass verification, document submission, or needs face-to-face support for registration.

Most Singpass counters are located at ServiceSG Centres, larger community centres, or government buildings such as the ICA Building and selected Community Clubs.

You can get help on-site for activating your account, changing credentials, setting up copyright, or resolving any technical problems.

Be sure to have your NRIC or FIN ready—this speeds up the process and ensures staff can address your request.

Operating hours vary by location—most counters singpass counter​ 12 25 open during office hours on weekdays and sometimes on Saturdays. Check the specific centre’s timings before visiting.

If you prefer face-to-face assistance or run into problems online, heading to a Singpass counter is the fastest way to get help.